Website privacy policy

Effective date: September 15, 2026

Brand Name Nerd, LLC (“Brand Name Nerd,” “BNN,” “we,” “us,” or “our”) operates brandnamenerd.com. We are a New Orleans graphic design studio serving small businesses, creatives, nonprofits, and community organizations.

This Privacy Policy explains what information we collect through our website, how we use it, when we share it, and the choices available to you.

Information We Collect

Information you provide

We may collect information you choose to provide through contact forms, project inquiries, email, or other website interactions, including:

• Name
• Business or organization name
• Email address
• Phone number
• Project details
• Budget or timeline information
• Website, platform, or technology details
• Any other information you include in your message

You do not need to provide more information than is reasonably necessary for us to respond to your inquiry.

Information collected automatically

Our website may collect limited technical and usage information automatically, such as:

• IP address
• Browser and device type
• Pages viewed
• Approximate location based on IP address
• Referral source
• Date and time of visits
• Interactions with forms, pages, or emails

This information may be collected through cookies, analytics tools, and other tracking technologies provided through HubSpot or related service providers.

HubSpot, CRM, Cookies, and Analytics

Our website uses HubSpot-hosted pages and forms and may use HubSpot CRM, analytics, cookies, and marketing tools.

HubSpot may place cookies or similar technologies on your device to help us:

• Operate and secure the website
• Remember preferences
• Understand how visitors use the website
• Track form submissions and inquiries
• Organize contact and client records
• Measure email or marketing activity
• Improve our website, services, and communications

Some HubSpot tools may connect website activity with a contact record when you submit a form, communicate with us, or otherwise identify yourself.

Cookies may remain on your device for different periods of time depending on their purpose. You can adjust cookie settings through your browser. Blocking or deleting cookies may affect some website features.

HubSpot’s own privacy practices are described in its Privacy Policy and Cookie Policy.

Our Free HTML Tools

BNN may offer free HTML tools that run entirely in your web browser.

When you use one of these tools:

• The tool processes your input in your browser.
• The tool does not save your input to BNN’s servers.
• The tool does not transmit your input to BNN for storage or analysis.
• BNN does not receive or retain the information entered into the tool.

Your browser, device, browser extensions, network provider, or other third-party software may still handle information according to their own settings and policies. If you separately submit a contact form or send us an email, that communication is handled as described in this Privacy Policy.

How We Use Information

We may use collected information to:

• Respond to questions and project inquiries
• Schedule discovery calls or follow-up communications
• Understand your design, branding, website, or technology needs
• Prepare proposals, estimates, and agreements
• Provide design, copywriting, website, print, or technical services
• Maintain client and business records
• Communicate about active projects
• Process payments or coordinate project-related services
• Improve our website and services
• Send occasional relevant updates or marketing communications when permitted and when you have consented or otherwise authorized us to do so
• Protect the security and integrity of our website, systems, and records
• Comply with legal, accounting, or administrative obligations

We do not use information collected through the website to make decisions about a person’s eligibility for employment, housing, credit, insurance, or similar services.

When We Share Information

We do not sell your personal information.

We may share information when reasonably necessary to operate BNN and provide services, including with:

• HubSpot and other website, CRM, form, analytics, or email service providers
• Email, payment, scheduling, cloud storage, and business software providers
• Print shops, production vendors, or other project partners when needed to complete approved work
• Professional advisors, such as accountants, attorneys, or insurers, when appropriate
• Government authorities or other parties when required by law, legal process, or to protect rights and safety
• A successor or purchaser in connection with a business transfer, merger, restructuring, or sale

Service providers may process information on our behalf under their own agreements and privacy policies.

We do not provide client contact information to unrelated third parties for their own marketing purposes.

Data Retention

We retain information for as long as reasonably necessary for the purpose for which it was collected, including to:

• Respond to an inquiry
• Complete a project
• Maintain client and financial records
• Resolve disputes
• Enforce agreements
• Meet tax, accounting, legal, or insurance requirements
• Manage marketing preferences

When information is no longer reasonably needed, we may delete it, anonymize it, or securely archive it. Information stored by HubSpot or another service provider may remain subject to that provider’s retention and deletion procedures.

Your Choices and Rights

Depending on where you live and the law that applies, you may have the right to:

• Ask whether we maintain personal information about you
• Request access to personal information we maintain
• Ask us to correct inaccurate information
• Ask us to delete information, subject to legal or business-record exceptions
• Withdraw consent for optional marketing communications
• Opt out of marketing emails
• Ask questions about how your information is used or shared

You can unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us directly.

To make a privacy request, email hi@brandnamenerd.com with the subject line Privacy Request. We may need to verify your identity before completing a request. We will respond within a reasonable period and as required by applicable law.

Deleting information may not remove records that we are required or permitted to retain for legal, accounting, security, dispute-resolution, or contractual purposes.

Marketing Communications

We may send occasional updates about BNN services, resources, workshops, or related creative topics when permitted by law and when you have consented or otherwise authorized those communications.

You can opt out at any time. Opting out of marketing does not affect project-related, transactional, or administrative communications.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information we maintain. No website, email system, cloud service, or method of transmission is completely secure.

Please avoid sending highly sensitive information through a website form or ordinary email unless we specifically request it through an appropriate secure process.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has provided personal information to us, please contact us at hi@brandnamenerd.com. We will take reasonable steps to delete the information.

Third-Party Links

Our website may link to third-party websites, platforms, portfolios, vendors, social media accounts, or other resources.

We do not control those websites or their privacy practices. Information you provide directly to a third party is governed by that third party’s terms and privacy policy. We encourage you to review those policies before submitting information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, vendors, or legal obligations.

When we make changes, we will update the effective date at the top of this policy. Your continued use of the website after an updated policy is posted means that you have reviewed the updated policy.

Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact:

Brand Name Nerd, LLC
New Orleans, Louisiana
Email: hi@brandnamenerd.com
Website: brandnamenerd.com